Terms & Conditions

Website Terms and Conditions of Use for Meili Logistics

These Terms and Conditions (“the Terms and Conditions”) govern your (“the User”) use of the Meili Logistics (“Provider”) website located at the domain name meili.co.za (“the Website”). By accessing and using the Website, the User agrees to be bound by the Terms and Conditions set out in this legal notice. The User may not access, display, use, download, and/or otherwise copy or distribute Content obtained on the website for marketing and other purposes without the consent of the Provider.

Electronic Communications

By using this Website or communicating with the Provider by electronic means, the user consents and acknowledges that any and all agreements, notices, disclosures, or any other communication satisfies any legal requirement, including but not limited to the requirement that such communications should be in writing.

E-Commerce & Privacy

The use of any product or service bought from this Website is at the purchaser’s risk. The purchaser/user indemnifies and holds the Provider harmless against any loss, injury, or damages sustained as a result of using the products sold on the Website.

The private information required for executing the orders placed through the e-commerce facility, namely the User’s personal information and credit card details, delivery address, and telephone numbers will be kept in the strictest confidence by the Provider and not sold or made known to third parties. Only the necessary information, such as the delivery address and contact phone number, will be shared with third parties delivering the product. Credit card details are not stored by the Provider under any circumstances.

The Provider cannot be held responsible for security breaches occurring on the User’s electronic device (Personal Computer or other electronic devices used to browse the Website) that may result from inadequate virus protection software or spyware that the User may inadvertently have installed on their device.

The Provider will supply all goods to the delivery company in good order but will not be held liable for the condition of goods upon arrival at the User’s chosen delivery address.

Online Payment – Adumo Online Payment Gateway

All online credit card payments are processed by the Adumo Online Internet Payment Gateway. Card Holders may visit adumoonline.com to view Adumo Online’s security policies.

Refund and Return Policy

All VAT, duty, and fees are non-refundable due to imported cargos and parcels.

The Provider reserves the right to cancel an order for which payment has already been received. Should the Provider exercise this right, the User will receive a full refund with no deductions.

Complaints regarding the standard and quality of the product(s) bought through the e-commerce facility should be directed to the e-commerce platform, or you can contact [email protected] for assistance.

Updating of these Terms and Conditions

The Provider reserves the right to change, modify, add, or remove portions or the entirety of these Terms and Conditions from time to time. Changes will become effective upon being posted to this Website. It is the User’s obligation to periodically check these Terms and Conditions for updates. Continued use of the Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms and Conditions.

Copyright and Intellectual Property Rights

The Provider provides certain information on the Website, including but not limited to literary works, musical works, artistic works, sound recordings, cinematograph films, broadcasts, program-carrying signals, published editions, and computer programs (“the Content”). All such proprietary works are copyrighted by the Provider, its affiliates, subsidiaries, or other third-party owners, and are protected by South African and international copyright laws. The Provider reserves the right to make changes to the Website, Content, or products and/or services offered through the Website at any time without notice. The User is not granted any license or other rights to the Content except as specified in these Terms and Conditions.

Limitation of Liability

The Website and all Content are provided on an “as is” basis and may include inaccuracies or typographical errors. The Owners make no warranty as to the availability, accuracy, or completeness of the Content. Neither the Provider nor any affiliated entities shall be held responsible for any damages related to the use of, or inability to use, the Content or Website, even if advised of such damages.

Privacy: Casual Surfing

The User may visit the Website without providing any personal information. Website servers may collect the IP address of the User’s computer, but not the email address or other personal information. This information is used to measure visits, time spent on the Website, pages viewed, and improve the Content on the Website. The Provider assumes no obligation to protect this information and may copy, distribute, or otherwise use it without limitation.

Choice of Law

This Website is controlled, operated, and administered by the Provider from its offices within the Republic of South Africa. Accessing the Website from territories or countries where its Content or products are illegal is prohibited. These Terms and Conditions shall be governed by the laws of the Republic of South Africa, and the User consents to the jurisdiction of the Witwatersrand High Court in the event of any dispute. If any provisions are found to be invalid, the remainder of these Terms and Conditions shall continue in full force and effect.

These Terms and Conditions constitute the entire agreement between the Provider and the User regarding the use of the Content and this Website.